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What is meant by Charity Entry and Own Entry?
a. Charity Entry
An entry in the event that is paid for by an Affiliate Charity or the Official Charity. If you secure a charity entry, your charity will expect you to agree to raise a minimum amount in sponsorship money, and may ask you to pay a registration fee towards the cost of your entry.
b. Own Entry
Any type of entry (e.g. standard/late/club) which you pay for yourself. Runners who have purchased their Own Entry are welcome, but not obliged, to fundraise for any charity of their choice.
If you do wish to fundraise for an Affiliate Charity or the Official Charity, you can let them know via the ‘tell a charity I have my own entry’ link in your MyDetails account.
N.B. GROUP OWN ENTRY – Each group member who wishes to link their entry to an Affiliate Charity must do so separately after completing their own entry. The group leader can only assign a charity to their entry via their ‘My Details’ account and is not able to do so on behalf of a group. This enables members of one group to fundraise for a variety of different causes.
When you advise a charity that you wish to fundraise for them, they will spend time, effort and money on building a relationship with you. Therefore, please do not do so unless you are very committed to fundraising.
What if I cannot see the Charity I wish to fundraise for on your website, can I still run and raise funds for them?
If the charity is not listed on our website you are welcome to run for them, however you would need to purchase a Standard Entry into the race and contact the Charity directly to let them know you are raising funds for them.
How do I get a Charity Entry?
Apply for a Charity Entry with one of our Affiliate Charities linked to your chosen venue and the charity then has 21 days, or until Charity Entries close (whichever comes first), to either approve or decline your application before it expires. You will be informed via email of the outcome of your application. If you change your mind while awaiting approval, please log into your My Details account and select the option to cancel your application.
Can my charity complete my entry on my behalf?
NO! You must enter online at www.supernovarun.com yourself. This is because you must agree to the event terms and conditions and disclaimer, which only you can do. You are solely responsible for ensuring that you have an approved entry in your chosen race.
If I secure a Charity Entry with an Affiliate Charity, do I have to fundraise for that charity?
YES! Your chosen Affiliate Charity has paid for your Charity Entry and will require a minimum amount in sponsorship money to ensure that their involvement in the event results in funds being raised for the charity. Please think very carefully before securing a Charity Entry as any change of heart on your part, whether that be regarding your choice of charity, your ability to raise the minimum sponsorship required, or taking part in the event at all, can have a very negative impact on the charity.
If I secure a Charity Entry, how much sponsorship money will my Charity expect me to raise?
This will depend on the charity you choose. If you are thinking of applying for a Charity Entry with one of our Affiliate Charities, and wish to know what is expected of you before submitting your application, please contact the charity directly to discuss this with them. Contact details are provided on your chosen Affiliate Charity’s page here.
I know my chosen charity requires me to pay them a registration fee towards the cost of my Charity Entry. Who should I contact to find out how to pay this?
Please contact your chosen charity directly.
I have an approved Charity Entry but wish to withdraw from the event. What should I do?
Please contact your Charity as soon as possible to discuss this with them directly as they will need to withdraw your entry on your behalf. Please note that you cannot defer your entry to the following year; you would simply need to begin the entry process from scratch when entries for the next year open. Your charity will incur a fee for the withdrawal of your Charity Entry so please do think carefully before entering the event.
Can I transfer my Charity Entry from one location to another?
This would be treated as two entirely separate entries. For example, If you have an approved Charity Entry in the The Kelpies event and wish to change to the London event, you would need to ask your charity to withdraw your entry in the The Kelpies event and you would then need to enter the London event from scratch, providing entries are still open.
Your charity will incur a fee for the withdrawal of your original entry, and is not obliged to guarantee your new entry, so please do think carefully before initially choosing your race distance and discuss any proposed changes with your charity as soon as possible.
Can I transfer my Charity Entry to another runner?
This would be treated as two entirely separate entries. The withdrawal of your Charity Entry and the other runner’s entry are not at all related. You would need to ask your charity to withdraw your entry and the other runner would need to begin the entry process from scratch, providing entries are still open. If entries are closed, it will not be possible for the second runner to participate. Your charity will incur a fee for the withdrawal of your Charity Entry, so please do think carefully before entering.
I’m worried that I won’t manage to raise the minimum sponsorship required by my chosen charity. What should I do?
Please contact your Charity as soon as possible to discuss this with them directly to give them the opportunity to support you in your fundraising efforts.
Can I enter and fundraise for a charity that is not listed?
Yes. However you will have to take responsibility for contacting the charity yourself.
How does my sponsorship money get to my charity?
The easiest and quickest way to get the money you raise to your charity is by setting up an online giving page at www.justgiving.com. Alternatively, ask your chosen charity to provide you with sponsorship forms and once you have collected all monies, you can send your charity a cheque for the total amount. Please do speak to your charity regarding the most suitable method of collecting and submitting sponsorship money and they will be able to help you. Your sponsorship money must always be sent directly to your chosen charity and not to Supernova.
Who should I contact if I have a question about a JustGiving page?
Please contact JustGiving directly.
Since selecting a Charity, applying for them and being approved to run for them, I now wish to run for a different Charity. Is this possible?
If you have applied for a Charity place and your Charity has approved you, this Charity has now paid for your place. If you wish to withdraw your entry so you can apply for a different Charity, you will need to advise the Charity directly to discuss and they will need to withdraw you from the race for you to apply with another Charity. Your charity will incur a fee for the withdrawal of your Charity Entry so please do think carefully before doing so.
I have a Charity Entry, I am now injured and will not be able to take part in the Event, what do I do?
Please contact your Charity directly as they will need to withdraw you from the event, you can find their details in the Charities section of the Website. They will also be able to advise you about any sponsorship money you have already received.